Jay typically handles dispatch at MCT and his breadth and depth of IT experience allows him to excel at triage and organization. Jay was born in Albert Lea but grew up in Iowa with his parents—from a young age he was interested in technology and personal computers and decided to pursue a career in IT. Jay holds a bachelor’s in information systems management and has continued to seek out further certifications and trainings throughout his career. He moved to Mankato in the late 90s to begin his IT career. He served active duty in the US Army for 8 years and was a noncommissioned officer for three of those years. Jay lives in Mankato with his wife and three children.